FAQs

Do I require to re-register myself on MyCardStatement?

No, on MyCardStatement, you will not have to go through the process of re-registration or manual configuration for the existing notifications. Also, one of the perks of the website is that the cardholders at MyCarStatement don’t have to waste time re-entering their payment details. Hence, MyCardStatement is a convenient and user-friendly website that customers can use easily.

How can I protect my card in a better way?

Protecting your card is essential; you must keep your credit card as cash. You can keep the following things in mind to do so:

  • First, ensure you keep your credit card number private from others. 
  • Don’t share the information regarding your PIN too.
  • Verify whether the online or telephone merchants requesting your card number are authenticated.
  • Try not to send your card details or any other information regarding the card through the internet to anyone.
  • Also, try not to mail your card details in exchange for any prizes or money offered.
  • If you think your credit card information has been misused without delay, contact Customer Service now.

Is the online platform of MyCardStatement safe and secure?

Yes, the virtual platform of MyCardStatement is completely safe and secure. You can easily log in with the help of the official website, i.e., The website is protected with different security measures from hackers and intruders.

How can I get in touch with the Customer Support team in case of any difficulty I face?

The cardholders can easily get in touch with the bank for any kind of guidance they might need or to avail the advantages offered by the online platforms. You can place a call at the following numbers of First National Bank:

  • Their customer service number is 800-423-7508
  • In case you want to change your PIN code, you can dial 866-604-0381
  • In case you have stolen or lost your card, you can place a call at 866-604-0381.
  • In case of any Disputed Transaction, dial 800-906-0005
  • To establish a Direct connection from the website, dial 866-604-0380

Does the portal of MyCardStatemet have a mobile application?

Yes, absolutely. The users can also access the MyCardStatement portal or their mobile application. Through this app, users can credit their card statement easily with just by few taps.

Why is the official portal of MyCardStatement not responding properly?

Sometimes, the portal of MyCardStatement may not respond, and it might happen due to the heavy traffic that is usually there on its official website. And in case you are facing this problem, you can log onto your account during the off-hours, i.e., midnight, to avoid any inconvenience. 

What is the minimum amount you must pay to connect with MyCardStatement?

All the customers will have to pay a minimum amount to their credit card companies. The customers will be required to pay 5% of the total amount they have. And it is also a common amount that one has to pay generally get registered on MyCardStatement. So, you can visit the official portal now to visit the website.

 How is the credit limit determined on the cards?

The credit limit on the card is fixed on various factors such as salary and acceptable balance. Therefore cardholders may withdraw the maximum amount of money using a credit card.